Frequently Asked Questions
Please read our FAQ before sending us a message.
Please read our FAQ before sending us a message.
Our platform is designed for B2B customers. First, you need to register your company account. Once we review and approve your registration, you can log in and place orders directly. All stages of your orders can be tracked from your personal dashboard.
Yes, we provide a free design service for all our customers. Simply share your project details and measurements, and our design team will prepare a layout and cabinet plan tailored to your needs.
We offer four cabinet series with different lead times:
**Express Series** – Available flat pack or assembled.
– Shaker White: Flat pack next day pick-up; assembled in 3–5 business days.
– Shaker Gray: 5–7 business days.
**Premium Series** – Built and finished in America, assembled only.
Lead time: 7–10 business days. All cabinet sides are natural finished. Please order skin panels for exposed sides.
**Luxury Series** – Built and finished in America, assembled only.
Lead time: 7–10 business days. All cabinet sides are natural finished. Please order skin panels for exposed sides.
**Custom Series** – Built and finished in America, assembled only.
Lead time: 3 weeks. All cabinet sides are natural finished. Please order skin panels for exposed sides. Orders under $1,500 require the purchase of a custom sample door.
We offer **local curbside delivery** (up to 1 hour from our location) for $175. You may also choose to pick up your order directly from our warehouse. Flat pack items are available for next-day pick-up (for Shaker White).
Yes. After placing an order, you can monitor each stage—production, assembly, and delivery—directly from your customer dashboard in real time.
We accept major credit cards, ACH transfers, and approved business accounts. Payment terms may vary for repeat customers based on account agreements.
Yes, a detailed invoice will be generated for every order and can be downloaded from your dashboard at any time.